What is ETT?

ETT stands for Estimated Transit Time. The delivery time though is not guaranteed, so the ETT is for informational purposes only.

What is MOQ?

MOQ stands for Minimum Order Quantity. Our standard minimum order quantity per shipment is 1 20’FCL or 1 40’FCL. If you just want to ship a lighter package, we can make arrangements with carriers such as FedEx, UPS, and DHL to help you save money.

What is Chargeable Weight?

The rate for air cargo shipping is calculated by the chargeable weight. In this case, the measurement unit is the Kg or Ton in terms of bulk shipping.

What is the minimum weight of Air Cargo?

The minimum weight of air cargo is 100kg. Less than 100kg by air freight is not competitive than international couriers via DHL, FedEx, UPS, EMS. Visit here to learn more.

How long will it take for my shipment to get to its destination?

How long will it take for my shipment to get to its destination? It typically takes a few days for air cargo shipping and a couple of weeks for sea shipping Transit depends on distance. Typical transit time is 4 to 5 days. Please note that all shipping times are estimates. The weather, traffic conditions, and border delays may affect these estimates.

What is FCL & LCL?

FCL means full container load. LCL means less container load. They are two common terms used in shipping under international trade business. Besides, FTL (full truck load) and LTL (less truck load) are used in land transportation.

What is a High Cube?

High Cube containers have an additional foot of internal height. Standard containers are 8ft high and High Cubes are 9ft high.

How are containers delivered?

Containers are generally delivered using either a flatbed truck, or alternatively a crane truck, if the delivery location has no offloading facilities. We can arrange for either method of delivery.

How old are used containers?

The age of used containers varies, but most of the time they are between 2-5 years of age.

Can containers be rented internationally?

Yes, we can off container rental for both cross-border road and rail transport as well as international shipping container leasing.

Are there any restrictions on what I can ship?

There are certain restrictions for size and weight of shipments. Also, goods which are classed as hazardous, perishable or high value are regulated by international law. Contact us with the details of your shipment and we can provide the best solution to moving that awkward load.

Do I need cargo insurance?

Under limited liability, damaged or lost cargo is assessed by weight, not value. That is to say, there is no guarantee of recovery against a carrier for the full amount of the loss and damage and your compensation may be dramatically less than the commercial value of the goods. However, we recommend goods are adequately covered by insurance.

EXW – Ex Works

“Ex Works” means that the Seller delivers as soon as he makes the goods available to the Buyer at the Seller’s premises or at another designated location (e.g. factory, warehouse, etc.). The seller does not have to load the goods on any collecting vehicle nor does he need to clear the goods for export if necessary.

FCA – Free Carrier

“Free Carrier” means that the goods are deemed to have been delivered as soon as the Seller makes the goods available to the carrier or another person designated by the Buyer. Delivery shall take place when the named place is on the Seller’s premises or reaches a named place after loading onto the transport vehicle arranged by the buyer. The parties should determine the place within the named place of delivery as precisely as possible, as the risk passes to the buyer at this point.

CPT – Carriage Paid To

“Carriage Paid To” means that the seller delivers the goods to the carrier or another person designated by the seller at an agreed place (if such a place has been agreed between the parties) and that the seller must conclude the contract of carriage and pay the freight charges incurred for carriage of the goods to the named place of destination. Once the goods have been delivered to the buyer in this way, the seller does not guarantee that the goods will reach the place of destination in sound condition, in the stated quantity or indeed at all. This is because risk transfers from seller to buyer when the goods are delivered to the buyer by handing them over to the carrier; the seller must nonetheless contract for the carriage of the goods from delivery to the agreed destination.

CIP – Carriage and Insurance Paid To

“Carriage and Insurance Paid To” means that the seller delivers the goods to the carrier or another person designated by the seller at an agreed place (if such a place has been agreed between the parties). The Seller shall bear the costs until delivery is made but does not guarantee that the goods will reach their destination in perfect condition. Other than CPT has the seller to cover the insurance of the goods against loss or damage during transport at least to the place of the agreed destination.

DAP – Delivered at Place

“Delivered at Place” means that the seller delivers when the goods are made available to the buyer on the arriving means of transport ready for unloading at the named place of destination. The seller bears all risks associated with the transport to the named place. The buyer, in turn, is responsible for unloading the goods at the place of destination and bears the risks from here.

DPU – Delivered at Place Unloaded

“Delivered at Place Unloaded” means that the transfer of risk and delivery from the seller to the buyer takes place after unloading of the arriving means of transport at the named place of destination or at an agreed place at this place. The seller bears all risks involved in bringing the goods to and unloading them at the named place of destination. DPU is the only Incoterms rule that requires the seller to unload goods at destination. The seller should therefore ensure that it is in a position to organise unloading at the named place. Should the parties intend the seller not to bear the risk and cost of unloading, the DPU rule should be avoided and DAP should be used instead.

DDP – Delivered Duty Paid

“Delivered Duty Paid” means that the seller delivers when he places the goods cleared for import at the disposal of the buyer on the arriving means of transport, ready for unloading at the named place of destination. The seller bears all costs and risks associated with the transport of the goods to the place of destination and has the obligation to clear the goods not only for export but also for import, to pay all duties for both export and import and to complete all customs formalities.

FAS – Free Alongside Ship

“Free Alongside Ship” means that the seller delivers when the goods are delivered alongside the ship (e.g. at a quay or on an inland waterway vessel) in the named port of shipment. The risk of loss of or damage to the goods passes if the goods are alongside the ship. The buyer shall bear all costs from that time.

FOB – Free On board

“Free On Board” means that the seller delivers the goods on board the ship designated by the buyer at the named port of shipment or ships the goods already delivered in this way. The risk of loss of or damage to the goods is transferred when the goods are on board the ship. The buyer shall bear all costs from this point in time.

CFR – Costs and Freight

“Cost and Freight” means that the Seller delivers the goods on board the vessel or procures the goods already delivered. The risk of loss of or damage to the goods passes when the goods are on board the ship. The seller shall conclude the contract of carriage and bear the costs and freight necessary to transport the goods to the named port of destination.

CIF – Costs, Insurance and Freight

“Cost Insurance and Freight” means that the Seller delivers the goods on board the vessel or procures the goods already delivered. The risk of loss of or damage to the goods passes when the goods are on board the ship. The Seller shall conclude the contract of carriage and bear the costs and freight necessary to transport the goods to the named port of destination.

What is IOR & EOR Service?

An Importer of Record (IOR)/Exporter of Record (EOR) is an entity or an individual who is accountable for all entry and exit related documents required by customs, looks into the product classification and payment of duties/taxes and fulfilling any other import or export obligations.

  • Compliance to regulations in the country of Import/Export.
  • Classification and certification of the goods.
  • Custom and local clearances at the time of Import/Export.
  • Relevant document management and retention system for the required duration.
  • Ensuring document accuracy.
  • Payment of Duties, VAT and Taxes.
  • Provision of storage and warehousing services on customer demand.
  • Preparation of COO, COC and Legalization and Attestation of Documents.
  • Flawless customer services around the clock.
  • Lower risk.
  • Zero cost to establish legal entities in county of import or export.
  • Simplified custom clearance process.
  • Easy and accessible shipment tracking and document control system.